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Hi Jon, I believe my husband, Randy Ramoutar, contacted you regarding the exceptional service we received from one of your agents, Arlene Murray. My husband and I live in Stouffville, Ontario, Canada and we were visiting Orlando with our family in August 2014. During our brief stay we came to like the area (and the weather - no winter!) and wanted to potentially own a property in the Orlando/Kissimmee/Davenport area where we can invest in an rental property as well as vacation there ourselves with our family from time to time. The day we walked into your office, we were pleasantly greeted by Arlene who wasted no time helping us out. She sat us down right away and we were able to view some properties the same day, which was very helpful in our search for a property in the area. This would be our first and only property in the US. Unfortunately, we had to return home but we kept in touch and Arlene sent us daily emails of some potential homes we may like. We compiled a list of some properties we liked as well as some communities. My husband and I returned in October 2014 to view these properties and communities and hopefully purchase a property. Arlene worked very hard to find us the perfect property in a community that we like very much. She always went above and beyond and exceeded our expectations. She was very knowlegable and always made the effort to answer all our questions. We never felt pressured to buy and she made us feel very comfortable. She was very patient with us when we were undecided or if we wanted to see another property more than once. She guided us every step of the way. Even after closing, Arlene is still looking after us and our concerns. I would highly recommend Arlene to any of our friends and family who like us, are looking to purchase a property in that area. Arlene represents your company well. You should be proud. She is very professional and goes the extra mile for her customers! Thanks for taking the time to read this testimonial. Sincerely, Marestella Marasigan & Randy Ramoutar