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Arlene Murray
JC Penny Realty
Kissimmee, FL 34747
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Arlene Murray helped us find the perfect home in Florida.  Being out of state, I had many questions and she was there to help me through the process.  Always professional and very patient with me, we found the perfect home.  Her knowledge helped settle my nerves and guided me through the entire home buying purchase. Michelle V.
Fantastic service from start to finish. Arlene helped us navigate through the purchasing and sale of our vacation home from abroad without a hitch. I would fully recommend Arlene and the JCPenny realty company for purchasing & selling your home or vacation property. We will be using them time & time again without hesitation. Thanks again for all your help & support through this tricky process. Chris Ward
My mother and I live in NY and we were selling our Florida house.  Arlene Murray was recommended by a family friend who had a very satisfactory experience with her.  It was easy to see why Arlene was recommended. Arlene never left us wondering what the status was.  She was constantly in touch letting us know when she was having a showing; when there was inspection; applicable rules that may not be prevalent in NY (having to do with HOA, for example); applicable FL law etc.  She was always accessible when we had questions.  We were absolutely kept in the know.  This did a lot to relieve us of the stress of selling a home in FL while in NY.  I also have to mention her beautiful spirit: encouraging, positive, patient, calm.  All characteristics of someone you put your trust in. The home was sold faster than anticipated and that was a blessing.  Arlene was a blessing and we couldn't be more pleased and thankful to have had her as our agent.  We wholeheartedly recommend her for anyone who wants a caring, friendly and trustworthy agent. K. Barclay, NY
Merry Christmas to you and your entire staff at JC Penny Realty LLC. We will hook up rush... What you have done for us is beyond belief.. You were there with us every step of the way..until the end was in sight ...and even then you stood with us until the KEYS were handed over....dedication ,professionalism,enthusiasm , experience,kindness,family oriented and satisfaction could not explain what you have done or described ,you are indeed a Special individual or the people's warrior for HOPE. My wife Luci and myself thank you from the bottom of our hearts for being our lead our shield our educator our source to seek and understand all that is important in a timely fashion ,you acquire such a mammoth of experience and style in order to make the earth move definitely know your stuff..I believe I mentioned to you that you should run for political office...but I changed my mind and I believe you should keep doing what your stuff...simply because if you like what you do ,that's the only at you will become much better at it..eventually be a master at your trade and your love in comfortness to teach others .You have so much to offer and you are definitely a people's person. People want to communicate with you because if your personality and wisdom. Alex & Luci Brown
Arlene was great to work with on the purchasing of our home. We moved from another state to Florida; she has the knowledge and expertise. Arlene made the process of buying our home very easy and fast. I also wanted to think her for picking my husband up at the hotel to show him the houses in the area. She made my family feel at home. Not only is she our relator but our friend now as well. I would highly recommend her to anyone who is looking to purchase or sell a home. Gamboas
Arlene was very profession throughout this entire process, and was able to give great guidance to myself who was somewhat unfamiliar with the neighborhood. I would highly recommend her to anyone seeking to buy or sell a property. SharonA
Arlene Murray help find our dream home. Arlene took the time to get to know us, worked with our schedule and tirelessly found us new places that fit our budget and preferences. Arlene was easy to reach and got back to us nearly instantly with any questions we had. We could to have asked for a better realtor and will recommend her to all our friends and family. noteventherain24
Arlene is very nice, kind, courteous and professional. She is thorough, understanding and knowledgeable. She was patient with us and we credit her with our success in buying our home. wsherrea68
Very happy with my Realtor Arlene she went above and beyond. Always kept me updated through process answer all doubt and questions i had. Truly felt she had my best interest. Thank you so much making it possible getting our home. deicymar20
Arlene is quite the professional, easy to deal with, helpful and thorough. She was able to give extensive guidance through the process It was a pleasure working with her. sanderson33414
I received a flyer in the mail and a neighbor suggested Arlene. Compared to other realtors I interviewed, at the onset of trying to sell the house, she seemed to be the most organized and came to our initial meeting very well prepared.

Arlene was very helpful and was quite the professional throughout this entire process. I would highly recommend her.

It was very easy to work with someone so helpful, professional and knowledgeable
S Andeerson
Very professional, clear communication and represented our interests well T Macpherson
I can honestly say that Mrs. Arlene Murray was very professional. She was knowledgeable about selling properties, and what we should focus on to make the property more attractive to the client. Mrs. Murray was in constant communication with us. She could be depended upon to return our calls or emails. Her negotiation skills were excellent. She was able to get a very good price for our property.
Fantastic service from start to finish.
Arlene helped us navigate through the purchasing and sale of our vacation home from abroad without a hitch. 
I would fully recommend Arlene and the JCPenny realty company for purchasing & selling your home or vacation property.
We will be using them time & time again without hesitation.
Christian and Andrea W.
That's all we can do...just wanted to thank you for having a very very strong spirit and kindness in your DNA...I have never encounter someone full of information and knowledge and strategies like you...have you ever thought of studying for the would make an excellent Attorney.....God Bless  will always have good things happening to you...your heart is BIG....and you are very smart...and educated in your field of work..😁 Alex & Luci.
Arlene was fantastic! We looked at quite a few places and she was very patient. She knew the surroundings of our target locations. She communicated regularly with us to make sure we understood everything and to follow up on a few questions we may had. She is very pleasant to work with and makes you feel important as she knows its a big decision to find the right house. I would recommend Arlene to anyone who is looking for a home.   Melanie Gagne
I so appreciate your help.  I would recommend you to everyone I know.  You are prompt, friendly, kind, informative, and efficient.  You are already answering questions I haven't even formed and I find you invaluable.  THANK YOU!   Marie Burns
Arlene was amazing, always calling to keep me updated with all the process. She treated me, my husband and daughter like we were part of her family. We started looking for houses in January and by February we already had the keys to our dream house.   Tatiana Llamas Rodriguez
She was great. She treated me and my family like her own. She explained every process and things we didn't understand. We successfully sold our home! Arlene had our back and interest at heart. Thanks Again!   Jermaine M.
Arlene is an extraordinary person and agent. Not only she helped us find the home were we would start a family, but also personally engaged and empathized with our needs and interests. We would have been so lost without her guidance and advice. She worked above and beyond during the whole process, and always was available for any questions or concerns. Specifically, we would like to acknowledge her patience towards us, being first time buyers, we were learning throughout the process, and she was responsible for a good part of these buying-a-house lessons. Also, her patience from the beginning to the end, as we never felt pressured to buy, she always gave us our time to think and start all over a couple of times, if needed. We would totally recommend Arlene with our eyes closed as she is trust worthy and truly cares for her customers’ interests, needs and goals. Thank you Arlene, so much! Steve and Karla St. Louis – Orlando
Arlene was excellent. Everything we needed from our agent. Prompt, knowledgeable, & listened to our needs. We couldn't have been happier with her. Thank you for you time Arlene it was very much appreciated! Chris Ward
Arlene was wonderful to have as a realtor. She was helpful and responsive for every step of the home buying process. She also had lots of knowledge about the financing process to help a first time home buyer. I would recommend her to anyone looking for a good agent. Marcell Scarlett
Arlene, I thought you had a very professional appearance and demeanor. You are very knowledgeable about the real estate in my community and presented the information in a very understandable way. I am very satisfied with the information you presented. It was detailed and presented the whole picture and it gave me all the information I needed to make a decision... I would definitely recommend you in particular and JC Penny Realty. J. Connett
Hi Jon As you are aware the purchase of our new holiday home in Orlando is progressing well and Malcolm and I wanted to pass on to you our thanks for the support that we have received from your Company and in particular from Arlene.   Our relationship with Arlene began several months ago when she responded to our request for information about local properties. Over the next few months she supported us by sending numerous emails backed up by the occasional confirmatory phone call informing us of a host of local opportunities - but at no time did we feel pressured or rushed and at no time did we ever feel that that Arlene was only looking for a sale, and so by the time that it came for us to visit we were both looking forward to meeting 'our friend' Arlene.   As you know we came over to visit a few weeks ago and Arlene held our hand throughout the whole process giving us sound advice, questioning contractors and 'sellers' on our behalf and generally looking after our best interests. At this stage it looks as though our purchase will go through without too many difficulties and if it does it will be due in no small measure to the efforts that Arlene has put in or our behalf. Arlene has proved to be a fine ambassador for your Company and a credit to your profession, and we can pay her no higher compliment than that we consider her to be our friend and we look forward to that friendship continuing for a long time. We realise that Arlene does not work in isolation and that she is supported by a fine team at JC Penny, so this note is also offered as thanks for the support provided by all at your Company and as confirmation that we will not hesitate to highly recommend your Company in the future   Kindest regards Mandy and Malcolm Smith Mandy and Malcolm Smith

Hi Jon, I believe my husband, Randy Ramoutar, contacted you regarding the exceptional service we received from one of your agents, Arlene Murray.  My husband and I live in Stouffville, Ontario, Canada and we were visiting Orlando with our family in August 2014.  During our brief stay we came to like the area (and the weather - no winter!) and wanted to potentially own a property in the Orlando/Kissimmee/Davenport area where we can invest in an rental property as well as vacation there ourselves with our family from time to time. The day we walked into your office, we were pleasantly greeted by Arlene who wasted no time helping us out.  She sat us down right away and we were able to view some properties the same day, which was very helpful in our search for a property in the area.  This would  be our first and only property in the US.  Unfortunately, we had to return home but we kept in touch and Arlene sent us daily emails of some potential homes we may like.  We compiled a list of some properties we liked as well as some communities.  My husband and I returned in October 2014 to view these properties and communities and hopefully purchase a property.  Arlene worked very hard to find us the perfect property in a community that we like very much.  She always went above and beyond and exceeded our expectations.  She was very knowlegable and always made the effort to answer all our questions.  We never felt pressured to buy and she made us feel very comfortable.  She was very patient with us when we were undecided or if we wanted to see another property more than once.  She guided us every step of the way.  Even after closing, Arlene is still looking after us and our concerns.  I would highly recommend Arlene to any of our friends and family who like us, are looking to purchase a property in that area. Arlene represents your company well.  You should be proud.  She is very professional and goes the extra mile for her customers! Thanks for taking the time to read this testimonial. Sincerely, Marestella Marasigan & Randy Ramoutar

Marestella Marasigan & Randy Ramoutar
Arlene Murray 
Kissimmee FL


Arlene Murray helped us find the perfect home in Florida.  Being out of state, I had many questions and she was there to help me through the process.  Always professional and very patient with me, we found the perfect home.  Her knowledge helped settle my nerves and guided me through the entire home buying purchase. Michelle V.
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